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Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
This report summarises the feedback received by North Somerset residents regarding the Electronic Prescription Service EPS. -
News -
Why can’t I get a prescription for an over-the-counter medicine? -
News -
Please see the attached letter from Lloyds advising of the pharmacies that are due to close in the South West. -
News -
Hundreds of community pharmacists and technicians working across the NHS are being offered the opportunity to develop leadership and management skills on a training programme. -
News -
NHS England will be leading a review of low value prescription items from April 2017 and introducing new guidance for Clinical Commissioning Groups (CCGs), with a view to substantially saving NHS expenditure in this area. -
News -
Healthcare leaders in the district are urging people to reduce medication waste. Repeat prescriptions which are no longer needed and people taking their medication incorrectly contribute to the hefty £1.2million annual spend on medication waste -
News -
It’s predicted that wasting medicines costs £1.2 million a year in North Somerset, that’s equivalent to 75,000 GP appointments every year. -
News -
NHS England announced it will recommission the Community Pharmacy Seasonal Influenza Vaccination programme in 2016, after nearly a quarter of a million more people benefited from vaccinations in a community pharmacy setting during the previous year -
News -
Our pop up shop opens on Monday 23rd February at 10am. We will be in Unit 17 Collier’s Walk, Nailsea (opposite Burchill’s fruit and shop) -
News -
An open letter outlining plans to get services back to their pre-pandemic levels but still ensure everyone’s safety has been released. -
Advice and Information -
Pharmacies offer a wealth of health and care services and popping in for advice might prevent the need to call 111 or visit your GP -
Advice and Information -
People who are eligible for the service can receive a free blood pressure check without needing to book an appointment at their pharmacy. The check takes 10-15 minutes and carried out by a pharmacist. -
Report -
Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services. -
Advice and Information -
Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians. -
News -
Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. -
News -
People can now get treatment for seven common health conditions directly from their local pharmacist, without needing a GP appointment. -
Report -
Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
News -
In the Care Quality Commissioning’s intelligent monitoring work, they use readily available national data sets for NHS GP practices relating to important areas of care. -
News -
Pier Health seeking patient feedback on making appointments at Weston surgeries -
News -
Our team has run a pilot Digital Inclusion project to give people the confidence to go online to access a range of health services. -
News -
Clarence Park surgery will close on September 23 and services will then move to Graham Road the next day, Pier Health has confirmed. -
News -
Pier Health has published its first newsletter to explain what is happening at Graham Road and Clarence Park surgeries since it took over the running of the practices in June. -
News -
A message from The Mendip Vale Group - special note to patients -
Blog -
The Government has recently published its Green Paper on how our health care in the 2020s will be “proactive, predictive, and allow for personalised prevention.” -
News -
Read the latest on how the new online booking system askmyGP is working. -
News -
LaskmyGP was given the thumbs up in the latest reports -
News -
An urgent meeting is being arranged for the leader of the new contract provider for Clarence Park and Graham Road Surgeries to meet with the Patient Participation Group. -
News -
Breaking news regarding Graham Road & Clarence Park Surgeries -
News -
The vice chair of the Clarence Park and Graham Road surgeries’ PPG, Alan Rice, has asked for council backing to stop “CLAREEXIT” – plans to close down the smaller surgery. -
News -
Health Matters events are free public talks hosted by consultants or senior managers on specialist areas of health, or on issues affecting our hospitals. -
News -
Going Forward Together
Have your say about our future changes. -
News -
From Healthwatch England:
Feel in control of your healthcare with these four questions and make a decision that’s right for you. -
News -
Understanding your rights when registering with your GP -
News -
Frequently Asked Questions answered from the Healthy Weston project -
News -
CQC Reports on the future of Graham Road Surgery and Clarence Park Surgery Weston-super-Mare -
Report -
We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
Report -
Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis. -
Report -
We know from extensive public feedback that for local people their most important and valued health and social care service is the primary care service provided by GPs. -
Report -
With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
Report -
Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
Report -
Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs. -
News -
The Closure of Wrington GP Practice and the re-opening of Congresbury GP Practice -
News -
Bristol, North Somerset and Sough Gloucestershire Clinical Commissioning Group announce you can now book evening and weekend appointments throughout GP practices. -
News -
NHS England has today announced it will provide £10 million to GPs to support delivery of additional extended hours, out of hours and unscheduled care sessions over winter. -
News -
Social prescribing schemes across England will receive some funding of £4.5 million to help improve the scheme -
News -
What do you while you wait? Here are a few suggestions from Healthwatch England on productive things you can do to pass away the time. -
Advice and Information -
Use our new Healthwatch guides to help you get to grips with using health websites and apps. From Patient Access and NHS App to using Zoom, you can download and print our step-by-step guides.