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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
News -
In the Care Quality Commissioning’s intelligent monitoring work, they use readily available national data sets for NHS GP practices relating to important areas of care. -
News -
Pier Health seeking patient feedback on making appointments at Weston surgeries -
News -
Our team has run a pilot Digital Inclusion project to give people the confidence to go online to access a range of health services. -
News -
Clarence Park surgery will close on September 23 and services will then move to Graham Road the next day, Pier Health has confirmed. -
News -
Pier Health has published its first newsletter to explain what is happening at Graham Road and Clarence Park surgeries since it took over the running of the practices in June. -
News -
A message from The Mendip Vale Group - special note to patients -
Blog -
The Government has recently published its Green Paper on how our health care in the 2020s will be “proactive, predictive, and allow for personalised prevention.” -
News -
Read the latest on how the new online booking system askmyGP is working. -
News -
LaskmyGP was given the thumbs up in the latest reports -
News -
An urgent meeting is being arranged for the leader of the new contract provider for Clarence Park and Graham Road Surgeries to meet with the Patient Participation Group. -
News -
Breaking news regarding Graham Road & Clarence Park Surgeries -
News -
The vice chair of the Clarence Park and Graham Road surgeries’ PPG, Alan Rice, has asked for council backing to stop “CLAREEXIT” – plans to close down the smaller surgery. -
News -
Health Matters events are free public talks hosted by consultants or senior managers on specialist areas of health, or on issues affecting our hospitals. -
News -
Going Forward Together
Have your say about our future changes. -
News -
From Healthwatch England:
Feel in control of your healthcare with these four questions and make a decision that’s right for you. -
News -
Understanding your rights when registering with your GP -
News -
Frequently Asked Questions answered from the Healthy Weston project -
News -
CQC Reports on the future of Graham Road Surgery and Clarence Park Surgery Weston-super-Mare -
Report -
We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
Report -
Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis. -
Report -
We know from extensive public feedback that for local people their most important and valued health and social care service is the primary care service provided by GPs. -
Report -
With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
Report -
Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
Report -
Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs. -
News -
The Closure of Wrington GP Practice and the re-opening of Congresbury GP Practice -
News -
Bristol, North Somerset and Sough Gloucestershire Clinical Commissioning Group announce you can now book evening and weekend appointments throughout GP practices. -
News -
NHS England has today announced it will provide £10 million to GPs to support delivery of additional extended hours, out of hours and unscheduled care sessions over winter. -
News -
Social prescribing schemes across England will receive some funding of £4.5 million to help improve the scheme -
News -
What do you while you wait? Here are a few suggestions from Healthwatch England on productive things you can do to pass away the time. -
Advice and Information -
Use our new Healthwatch guides to help you get to grips with using health websites and apps. From Patient Access and NHS App to using Zoom, you can download and print our step-by-step guides. -
News -
NHS Improvement has published a patient experience improvement framework designed to support NHS trusts and foundation trusts to achieve good and outstanding ratings in their Care Quality Commission (CQC) inspections. -
News -
North Somerset Community Partnership Launches Questionnaire on Missed Patient Appointments -
News -
The national NHS ‘Stay Well This Winter’ campaign launched on Monday 9 October. The campaign is commissioned by NHS England, Public Health England and the Department of Health and aims to ease seasonal pressure on NHS services -
News -
A round up of all the changes across North Somerset to GP centres, Weston hospital, Sustainability and transformation plans and the proposed merger of Clinical Commissioning Groups (CCG). -
News -
Tyntesfield Medical Group was commended during a recent inspection by the Care Quality Commission (CQC) for utilising sports centres, dieting groups and charities. -
News -
The answer is, in short no, but this was one of the 10 common problems found when the Healthwork network spoke to over 11,000 people about their experiences of Primary Care. -
News -
National Audit Office claims Department of Health plans for 7 day GPs not thought out and claims Department of Health has not ascertained source of funding or cost of extended services -
News -
Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs. -
News -
The Cedars Surgery is considering a proposal to close its Village branch surgery at Hill Road East, Worle, Weston-super-Mare BS22 9HF. -
News -
Would you like to support your Local GP Practice? -
News -
Healthwatch North Somerset GP report urges more 40-74 year-olds to take advantage of NHS health check -
News -
Do you need advice about what to do in a medical emergency? Nailsea Family Practice will be holding an open day on the 14th March 9.30 – 11.30am. -
News -
North Somerset Clinical Commissioning Group is one of the GP-led Clinical Commissioning Groups (CCGs) around the country have been approved to jointly commission GP services with NHS England, it has been announced today. -
Report -
We visited Graham Road surgery, Weston, earlier this year to observe the practice in action and talk to patients about their experiences of seeing a GP and further care or treatment. Read what we found and our recommendations for improvements. -
Report -
We visited Horizon Health Centre, Weston, earlier this year to observe the practice on a working day and gather feedback from patients. We heard about difficulties getting appointments and have made recommendations to help patients. -
Report -
Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely. -
News -
Communication needs to improve for patients as Lee, of Portishead, was kept waiting for months with a painful hernia. He had no idea if he was on a waiting list for an operation after #Covid-19 struck.