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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
One of the key issues that people in North Somerset discuss with Healthwatch North Somerset is difficulties experienced accessing NHS dental services, in particular in areas outside of Weston-super-Mare. -
Report -
Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire have been gathering feedback about dental practice and treatment throughout the Coronavirus pandemic. -
News -
At our Prioritisation Panel you can hear first hand how Healthwatch uses your feedback to understand the city's key health issues and works to bring about resolutions to help everyone have better health and care. -
Advice and Information -
Many dental practices are not updating their information on the NHS website. The Department of Health and Social Care, NHS England, and Healthwatch are urging dental contractors to review their profiles, to help patients find dental care more easily. -
News -
£50 million will be made available to the NHS in England to allow people suffering from oral pain, disease, and infection to get the care they need. £4,726,000 has been allocated to the South West. -
Report -
Your feedback helps us influence positive change and encourages the improvement of local NHS health and social care services. Take a look at everything we've been up to throughout 2021/2022. -
News -
The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.' -
Advice and Information -
NHS dental care has been massively impacted by the COVID-19 pandemic, and it's been almost impossible to find an NHS dentist that's accepting new patients or doing emergency treatment. -
Advice and Information -
Parliament's Health and Social Care Committee has launched an inquiry into dentistry following a survey that showed 90% of practices across the UK were not accepting new adult NHS patients. -
Report -
Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services. -
Advice and Information -
Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians. -
News -
Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. -
Report -
Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services. -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
News -
In the Care Quality Commissioning’s intelligent monitoring work, they use readily available national data sets for NHS GP practices relating to important areas of care. -
News -
Pier Health seeking patient feedback on making appointments at Weston surgeries -
News -
Our team has run a pilot Digital Inclusion project to give people the confidence to go online to access a range of health services. -
News -
Clarence Park surgery will close on September 23 and services will then move to Graham Road the next day, Pier Health has confirmed. -
News -
Pier Health has published its first newsletter to explain what is happening at Graham Road and Clarence Park surgeries since it took over the running of the practices in June. -
News -
A message from The Mendip Vale Group - special note to patients -
Blog -
The Government has recently published its Green Paper on how our health care in the 2020s will be “proactive, predictive, and allow for personalised prevention.” -
News -
Read the latest on how the new online booking system askmyGP is working. -
News -
LaskmyGP was given the thumbs up in the latest reports -
News -
An urgent meeting is being arranged for the leader of the new contract provider for Clarence Park and Graham Road Surgeries to meet with the Patient Participation Group. -
News -
Breaking news regarding Graham Road & Clarence Park Surgeries -
News -
The vice chair of the Clarence Park and Graham Road surgeries’ PPG, Alan Rice, has asked for council backing to stop “CLAREEXIT” – plans to close down the smaller surgery. -
News -
Health Matters events are free public talks hosted by consultants or senior managers on specialist areas of health, or on issues affecting our hospitals. -
News -
Going Forward Together
Have your say about our future changes. -
News -
From Healthwatch England:
Feel in control of your healthcare with these four questions and make a decision that’s right for you. -
News -
Understanding your rights when registering with your GP -
News -
Frequently Asked Questions answered from the Healthy Weston project -
News -
CQC Reports on the future of Graham Road Surgery and Clarence Park Surgery Weston-super-Mare -
Report -
We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
Report -
Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis. -
Report -
We know from extensive public feedback that for local people their most important and valued health and social care service is the primary care service provided by GPs. -
Report -
With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
Report -
Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
Report -
Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs. -
News -
The Closure of Wrington GP Practice and the re-opening of Congresbury GP Practice -
News -
Bristol, North Somerset and Sough Gloucestershire Clinical Commissioning Group announce you can now book evening and weekend appointments throughout GP practices. -
News -
NHS England has today announced it will provide £10 million to GPs to support delivery of additional extended hours, out of hours and unscheduled care sessions over winter. -
News -
Social prescribing schemes across England will receive some funding of £4.5 million to help improve the scheme -
News -
What do you while you wait? Here are a few suggestions from Healthwatch England on productive things you can do to pass away the time. -
Advice and Information -
Use our new Healthwatch guides to help you get to grips with using health websites and apps. From Patient Access and NHS App to using Zoom, you can download and print our step-by-step guides. -
News -
NHS Improvement has published a patient experience improvement framework designed to support NHS trusts and foundation trusts to achieve good and outstanding ratings in their Care Quality Commission (CQC) inspections.