1. Brand new advocacy service from Action for M.E.

    News -

    A brand new advocacy service officially opens on the 1st April from Action for M.E. (South West)

  2. BBC News - Cervical Screening

    News -

    Taken from BBC Health News Feed:

    An additional 3,591 women have not received information about NHS cervical cancer screening, it has emerged.

  3. Prescriptions unavailable

    News -

    Why can’t I get a prescription for an over-the-counter medicine?

  4. First Do No Harm

    Report -

    First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings.

  5. Action plan needed to address staff levels and patient care at Weston Hospital

    News -

    Shortages of staff at Weston Hospital could mean patients do not get the right care or treatment, a new report has found.

  6. Why do we need to collect demographic information when you share your views with us?

    Advice and Information -

    When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for.

  7. Healthwatch BNSSG's code of conduct

    Report -

    Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent.

  8. The way you make a complaint about some NHS services has changed

    Advice and Information -

    Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians.

  9. Healthwatch England publishes Annual Report

    Report -

    People's real life experiences of NHS and social care set out in new report to MPs

  10. Your feedback can make a difference

    News -

    See our new video of how we can use your feedback to make a difference

  11. Digital Champions Report

    Report -

    Our Digital Champions report has now been published

  12. We need your views

    News -

    We welcomed the public to our AGM on October 29th with two speakers from Sirona and North Somerset Council’s Public Health department.

  13. Speak up on what matters to you

    News -

    Speak up on what matters to you about health services

  14. Our next digital event

    News -

    Grab your chance to Go Digital when Healthwatch runs its next free session with Portishead GP surgery, Harbourside.

  15. Surprise Award for our Chair

    News -

    Healthwatch North Somerset board chair, Georgie Bigg, wins surprise award for supporting NSCP’s community work

  16. New Healthwatch contract is announced

    News -

    New Healthwatch contract is announced to cover three areas

  17. Join Helen and tell us how NHS money should be spent.

    News -

    Nailsea cancer survivor Helen Hamblin has said more money should be spent on helping people cope with the aftermath of traumatic illness.

  18. Today's public meeting agenda

    News -

    Anna Hayes from North Somerset People First will be giving insight into the experiences faced by people with learning disabilities at our Public Board meeting this afternoon (April 9th).

  19. Healthwatch North Somerset Strategic Priorities

    News -

    View are strategic priorities below

  20. Using technology to build a stronger Healthwatch community

    News -

    From Healthwatch England:

    With 152 Healthwatch organisations across the country, we need to make good use of technology to help our teams connect and learn from each other.

  21. Healhwatch network reveals top priorities for 2019

    News -

    HEALTHWATCH NETWORK REVEALS TOP PRIORITIES FOR 2019

  22. Healthwatch North Somerset organises PPG meeting

    News -

    Healthwatch North Somerset organises Patient Participation Group (PPG) Chair’s quarterly meeting

  23. Consultation on the future of Healthwatch North Somerset

    News -

    North Somerset Council wants to hear your views to make sure the best possible decisions are being made for local people.

  24. Annual Report 2018/2019

    Report -

    Healthwatch North Somerset publishes its annual report

  25. Annual Report 2017/2018

    Report -

    Our annual report for 2017/18 has now been published and is available to view

  26. Annual report 2016/17

    Report -

    Healthwatch North Somerset publish their annual report for the 2016/17 year

  27. Annual Report 2015/16

    Report -

    Healthwatch North Somerset have published their annual report for the year 2015/16

  28. Annual Report 2014/2015

    Report -

    Healthwatch North Somerset are pleased to publish their Annual Report for 2014 / 2015

  29. Annual report 2013/2014

    Report -

    We are pleased to announce that our annual report for the year 2013 / 2014 is now published

  30. Enter & View - Winscombe Surgery

    Report -

    On 23rd April Healthwatch North Somerset carried out an Enter & View at Winscombe surgery

  31. Enter and View - Banwell Surgery

    Report -

    Healthwatch North Somerset conducted an Enter and View with Banwell Surgery,

  32. Enter and View - North Somerset General Practice

    Report -

    Healthwatch North Somerset conducted an Enter and Views in North Somerset General Practices between Nov 2017 and April 2018

  33. Enter and View - Graham Road

    Report -

    Healthwatch North Somerset conducted an enter and view at Graham Road surgery in Weston-super-Mare

  34. Enter and View at Riverbank Medical Centre

    Report -

    Healthwatch North Somerset carried out an enter and view at Riverbank medical centre. We have now published our report which includes all our observations and recommendations together with the feedback we collected from both staff and the public

  35. Enter and View at The Heath Centre

    Report -

    Healthwatch North Somerset sent a team of authorised enter and view volunteers to Health Centre. Below is our full report detailing all our findings, including responses from staff and public together with our recommendations going forward

  36. Enter and view at Clarence Park Surgery

    Report -

    On 12th April we carried out an enter and view at Clarence Park surgery is Weston-super-Mare. Below is our full report detailing our findings, observations and recommendations to improve the service.

  37. Enter and view at Milton Surgery

    Report -

    Healthwatch North Somerset carried out an Enter and View at Milton Surgery. We have now published out report, detailing all our findings, including observations, feedback from staff and patients and recommendations to improve the service

  38. Enter and View at Tudor Lodge

    Report -

    On 7th March Healthwatch North Somerset did an enter and view at Tudor Lodge as part of our aims to visit as many GP practices across North Somerset as we can.

  39. Harbourside Medical Practice

    Report -

    Healthwatch North Somerset carried out an enter and view at Harbourside Family Practice on 18th April. We have now published our report detailing both our findings and our recommendations

  40. Long Ashton Surgery - Enter and view findings

    Report -

    Following an enter and view carried out by authorised volunteers from Healthwatch North Somerset, the report has now been published

  41. Enter and View report at Towerhouse Surgery

    Report -

    Our latest Enter and view report is now available to download and read, It contains all our findings from our visit on 20th March and our subsequent recommendations to the practice.

  42. Enter and View - Backwell Surgery

    Report -

    Healthwatch North Somerset have carried out an Enter and View at the Backwell Surgery. We have now published the report which anyone can read below

  43. Enter and View at Locking Castle

    Report -

    Healthwatch North Somerset have sent a team of authorised volunteers to carry out an enter and view at Locking Castle Surgery. Following our visit we have published a report detailing all our findings

  44. Stafford Place - Enter and view

    Report -

    We have published our latest report which details our visit to Stafford Place on March 28th. We have produced our Enter and View Report which details all our findings, observations and recommendations.

  45. Enter and View at Yatton surgery

    Report -

    Healthwatch North Somerset carried out an enter and view at Yatton surgery. Below is our full report, including details of all the information we gathered during the visit and our recommendations to improve the service

  46. Enter and View of Clevedon Medical Centre

    Report -

    Healthwatch North Somerset completed an enter and view of Clevedon medical centre. Attached is our report including all our observations, records and recommendations.

  47. Brockway Medical Centre has an Enter and View from Healthwatch

    Report -

    HWNS publishes its report on Brockway Medical Centre following an enter and view from a number of trained staff and volunteers

  48. Locking Village Surgery - Enter and View report published

    Report -

    Our report into Locking Village Surgery has been published containing all our information and observations collected during our enter and view visit on 19th January 2018

  49. Enter and view report published for New Court Surgery

    Report -

    Healthwatch North Somerset carried out an enter and view on New Court Surgery on the 29th January and has today published the report including all their findings

  50. Enter and view at Portishead Medical Group

    Report -

    Our report for the findings during our enter and view visit to Portishead Medical Group on 9th January has today been published