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On 28th January a team of authorised volunteers and staff represented Healthwatch North Somerset by conducting an enter and view at Haven Lodge, where they spoke to both staff and residents to get as much information about the service as possible -
Report -
On 19th January we sent a team of trained volunteers and staff to carry out an enter and view at Earlfield Lodge. We spoke to staff, residents and families to gather as much information as possible, -
Report -
We carried out an enter and view at Weston hospital over two dates - 22nd October and 25th November to try and gather as much information as possible from both staff and the general public. -
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On 18th January 2018 our team of trained enter and view staff visited Longton Grove. We have now published our report which details all our findings, information gathered and recommendations for improvements to the service. -
Report -
Our Annual General Meeting was held on Tuesday 10th September 2013 -
Report -
Our Annual General Meeting was held on Wednesday 1st October 2014 at Nailsea Methodist Church -
Report -
Our Annual General Meeting was held on Tuesday 13th October 2015 at Hans Price Building in Weston-super-Mare -
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We held our 2016 AGM on Tuesday 11th October at Hans Price Building, Weston-super-Mare -
Report -
We held our 2017 AGM on Tuesday 10th October at Weston College -
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We held our 2018 AGM on 9th October at Nailsea Methodist Church. -
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We held our Annual General Meeting on October 24th at The Old Vintage Church in Weston-super-Mare. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
Report -
We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
Report -
We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies.
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Report -
Healthwatch North Somerset’s statutory duty and function, which is laid out in The Health and Social Care Act 2012, is to provide a voice for people who use health and adult social care services. -
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Healthwatch North Somerset assisted in leading a workshop at the Dementia Challenge Conference at the Winter Gardens on 3rd November 2014 entitled Valuing Your Voice – Improving Local Services. -
Report -
One of the key issues that people in North Somerset discuss with Healthwatch North Somerset is difficulties experienced accessing NHS dental services, in particular in areas outside of Weston-super-Mare. -
Report -
Diabetes is a complex condition. It is a chronic metabolic disorder which increases the risk of damage to the eyes, kidneys, nerves, heart and blood vessels. -
Report -
This report summarises the feedback received by North Somerset residents regarding the Electronic Prescription Service EPS. -
Report -
This is the executive summary of a report that contains the findings of an engagement project carried out by Local Healthwatch in Bristol, North Somerset and South Gloucestershire (BNSSG) during April and May 2019. -
Report -
Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis. -
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We know from extensive public feedback that for local people their most important and valued health and social care service is the primary care service provided by GPs. -
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With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
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Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
Report -
The hospital discharge process has become a topic that requires attention in North Somerset, and across the country. -
Report -
To contribute to the special enquiry, Healthwatch North Somerset chose to seek the views of service users at a local drop in centre for the homeless and vulnerably housed. -
Report -
Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
Report -
Healthwatch North Somerset collects information from the public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
Report -
Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs. -
Report -
Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control. -
Report -
The Care Forum was commissioned to deliver an engagement project by the BNSSG Clinical Commissioning Group. The brief was to recruit and engage with women who did not stop smoking during pregnancy, in order to discuss why this was -
Report -
Services to stroke patients after discharge is an issue highlighted to Healthwatch North Somerset by local people and on which we have received a large amount of feedback. -
Report -
Carers UK estimate that nationally 6.8 million people provide unpaid care for a disabled, seriously-ill or older person in the UK. -
Report -
Mental health is high on the agenda of both Healthwatch North Somerset and Healthwatch England. The picture locally is not a pretty one, and as an organisation, Healthwatch North Somerset has received details of a number of issues from the public. -
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This report aims to identify the health, care and wellbeing needs of *Trans and **Non-Binary people. This report summarises the evidence, feedback, and experiences, from the Trans and Non-Binary people who took part in the research.
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The evaluation was carried out to explore the current situation for children and young people (CYP) seeking early intervention mental health help through their schools and colleges, and their access to other services outside school. -
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Healthwatch North Somerset collects information from the public about their experiences of local health and social care services. -
Report -
North Somerset’s population in 2015 was 209,944 and described by DEFRA as ‘urban with significant rural populations’. -
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Healthwatch North Somerset has collected feedback detailing the experiences of users accessing Wellbeing Services and professionals supporting the service. -
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At Healthwatch North Somerset, we listen to patient experiences and inform commissioners and providers about good practice and areas for service improvement. -
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Following initial discussions with Weston College, it was decided that we would work with the College to hold the event on the College Campus and involve students on the health and social care course in the event. -
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Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals. -
Report -
Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals.